Proper and reliable communication is the grease that keeps the wheels of a business going. Without it, the collaboration that enables the smooth working of a business will not be possible. If you want to achieve your goals as an organization, you need to use the right communication tools. That is something that the Internet-driven world has plenty to offer. With the influx of applications for computers, smartphones, and other mobile devices available in the market, you can choose the best communication platform that suits the level of productivity, efficiency, and results that you are looking for.
You do not need to rely solely on your intranet system to facilitate internal communication in the hopes of fueling your business’ growth. The good news is that you do not have to invest in extremely expensive systems, especially if you are a startup business or a small organization trying to find your footing in your chosen industry. There are apps that work best for organizations that prefer more emails, while others work better for those that respond more comfortably to instant messaging, and there are apps for those that like discussing things over phone calls. You can even use a combination of the following apps to ensure better productivity and improved collaboration.
Slack
What started out as a communication tool used within a small game development company, Slack has grown into an internal communication superstar of its own over the year from its launch in 2013. It has proven itself to be a great tool for collaboration and project management as it allows users to create different chat rooms for different projects, topics, or teams, without forgetting the beauty of the privacy provided by direct messaging. It also enables users to upload, send, and download a wide range of files, as well as making it easy to search for those files and snippets of your conversations. Slack can be used on devices operating on iOS, Window, or Android. It can also be accessed through the web.
Basecamp
Small organizations aiming for growth with improved communication from within can definitely make the most out of Basecamp. It allows file sharing even from the members of different teams or departments within the organization. It also makes project management easier for the team leaders, not to mention ensure the happiness rating of your client. Basecamp effectively does away with the hassle of checking through a mountain of emails and email chains with the help of its discussion boards that can be focused on a single subject. For better monitoring of to-do and accomplished tasks, the app also boasts of a to-do list and task management feature.
Campfire
For business communications that need an extra layer of protection aside from the passwords used in the computers and mobile devices involved, Campfire offers exactly that through password-protected group chats. The paid versions even come with an SSL security, the same level of security used by online banks.
It even works on any chat network. Even if you are running a small business without an IT department of your own, you can still manage Campfire because it is easy to use and works on the web, eliminating any need to download, install, or configure any of its features.
Wrike
If you want to be able to monitor your ongoing projects and make sure that you are not behind your business goals while also connecting better with your employees, Wrike is the way to go. This platform makes it easy by using a simple interface and process. For instance, “@-message” will do on any of the task pages or activity streams involved.
Redbooth
This is another task management tool like Wrike, with its own built-in software for exchanging messages. While you are distributing tasks to your team members, you can also reach out to them using the same Redbooth window to discuss more about those tasks. It allows HD video calls and the sharing of files, text documents, reports, and charts. This is better than having to move to another communication tool separate from your project management tool.
Skype Business
Beyond the personal contacts that you have on Skype, you can also use it for business communications. It features instant messaging for individual users to connect with each other and allowing them to get almost instant responses to their questions and need for clarification as well. It also works for conferences during important meetings as well as file sharing. Since it is a pretty popular app, there is almost no need to wait for employees to be familiar with how it works. Skype Business is integrated with Microsoft Office apps, scheduling in Outlook, posting online meetings, and a few other features.
Bitrix24
If your team loves video chats and group chats, Bitrix24 would be a good fit for your internal team communication needs. It also operates its own cloud, allows document management, has a CRM system, and even helps users create plans. It features a calendar, human resource bits, email, and more. What’s more, is that you can pick which specific features you want in your communication tool that will prove useful in your pursuit of growth for your small business.
Fuze
For clearer video conferencing, Fuze offers HD video calls. It is a great choice as reliable internal communication tool because it can integrate with Google Calendar, Microsoft Outlook, Box, and other apps that make project monitoring and connecting with the clients and team members very easy.
These are only a few of the best apps that you can make full use of if you want to maintain good internal communication and reap its benefits, such as keeping everyone in the business well-informed, developing your organization’s culture, engaging your employees, and keeping people calm during a crisis, while also providing everyone with an outlet for discussion and feedback. Make the most out of these apps and use them to fuel every step you take towards the growth of your small organization.
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